Functional Area One (1) - Systems Operations and Maintenance(show / hide)
1. Chief Knowledge Officer (CKO) Support
a. Informatics
b. Knowledge Management
2. Configuration Management and Licensing
3. Database Design and Administration and Data Storage Management
a. Database Design
4. E-Business Planning and Support
5. Electronic Commerce (EC) and Electronic Data Interchange Support
6. Emerging Technologies
a. IT Research and Development
b. Nanotechnology
7. Independent Verification and Validation
8. Information Architecture Analysis and Web Object Indexing
9. Information Management Life Cycle Planning/Support
a. Information Management Support
10. Integration Support
11. Internet System Architecture and Webmaster Support
a. Website Development and Support
12. Mainframe/Data Processing System Support
13. Media/Training Center/Video Teleconferencing Support
14. Network Support (including Interdepartmental Data Network (IDN), Local Area Networks (LAN), Wide Area Networks (WAN), Internet access, etc.)
a. Connectivity and IT infrastructure Support (including Data Networks, Interdepartmental Data Network (IDN), Local Area Networks (LAN), Wide Area Networks (WAN), Storage Area Networks (SAN)
15. Office Automation Support/Help Desk Support
16. Performance Measures and Metrics Planning
17. Seat Management
a. Systems Operations
18. Section 508 Compliance Assistance
19. Supply Chain Management (Logistics)
20. Systems Management Support
a. Information Systems Support
21. Technical Support
a. Computer Center Technical Support
22. Telemedicine
23. Test and Evaluation Support
24. Training, Training Development, and Training Center Support (including Computer Based Training)
a. Distance Learning
b. Training Requirements Analysis and Planning
25. Virtual Data Center
a. Data Warehousing
26. Anti-Virus Management Service
a. Intrusion Detection and Prevention Service
b. Virus Detection, Elimination, and Prevention
27. Biometrics
a. Smart Card Technologies
28. Computer Security Awareness, and Training
a. Computer Security Incident Response
b. Computer Security Planning
c. Security Policy Compliance
29. Disaster Recovery, Continuity of Operations, and Contingency Planning
a. Critical Infrastructure Protection
b. Hot-site and Cold-site Support Services
c. Incident Response Service
d. System Recovery Support Services
30. Hardware and Software Maintenance and /or Licensing
a. Software/Hardware Maintenance and /or Licensing
31. Independent Verification and Validation (Security)
a. Certification of Sensitive Systems
b. Mainframe Automated Information Security Support
c. Security for Small Systems, Telecommunications, and Client Service
32. Managed E-Authentication Service
33. Managed Firewall Service
34. Privacy Data Protection
35. Public Key Infrastructure (PKI)
a. Crypto Systems
b. Digital Signature Technology
36. Secure Managed Email Service (SMEMS)
37. Security Certification and Accreditation
38. Systems Vulnerability Analysis/Assessment and Risk Assessment
a. Quantitative Risk Analysis of Large Sensitive Systems
b. Vulnerability Scanning Service
Functional Area Two (2) - Information Systems Engineering(show / hide)
1. System and Software Design, Development, Engineering, and Integration
a. Software Development
b. System Design Alternative Studies iii)Software Distribution, Licensing, Maintenance
2. Information Technology (IT) Strategic Planning, Program Assessment, and Studies
a. Feasibility Studies
b. Information Technology (IT) Strategic Planning and Mission Need Analysis
c. Information Technology Organizational Development
d. Information Technology Program Analysis, Assessments and Studies
e. Information Technology Research and Development
3. Automated Workflow System Development and Integration
4. Business Process Reengineering (BPR)
a. Benchmarking/Operational Capability Demonstrations
b. Change Management
5. Chief Information Officer (CIO) Support
a. Enterprise Resource Systems Management
b. Enterprise Resource Systems Planning
c. Information Assurance Activities
d. Information Operations
e. Inter/Intra-Agency Enterprise Resource Planning
6. Global Information Systems
7. Software Life Cycle Management (SLCM)
a. Cost Benefit Analysis, Cost Effectiveness Analysis
b. Risk Analysis and Assessment
c. Stakeholder Analysis
d. Total Cost of Ownership Studies
8. Software Engineering (SWE)
a. Software Quality Assurance
9. Customer Relationship Management
10. Information Technology Architecture (ITA) Support
11. Infrastructure Quality Assurance
12. Instructional Design, and Modeling & Simulation
13. SCE/CMM/CMMI Analyses and Implementation Support
14. Anti-Virus Management Service
a. Intrusion Detection and Prevention Service
b. Virus Detection, Elimination, and Prevention
15. Biometrics
a. Smart Card Technologies
16. Computer Security Awareness, and Training
a. Computer Security Incident Response
b. Computer Security Planning
c. Security Policy Compliance
17. Disaster Recovery, Continuity of Operations, and Contingency Planning
a. Critical Infrastructure Protection
b. Hot-site and Cold-site Support Services
c. Incident Response Service
d. System Recovery Support Services
18. Hardware and Software Maintenance and /or Licensing
a. Software/Hardware Maintenance and /or Licensing
19. Independent Verification and Validation (Security)
a. Certification of Sensitive Systems
b. Mainframe Automated Information Security Support
c. Security for Small Systems, Telecommunications, and Client Service
20. Managed E-Authentication Service
21. Managed Firewall Service
22. Privacy Data Protection
23. Public Key Infrastructure (PKI)
a. Crypto Systems
b. Digital Signature Technology
24. Secure Managed Email Service (SMEMS)
25. Security Certification and Accreditation
26. Systems Vulnerability Analysis/Assessment and Risk Assessment
a. Quantitative Risk Analysis of Large Sensitive Systems
b. Vulnerability Scanning Service